Dave Young is a Customer Experience Manager at MRI Software, where they utilize a wealth of transferable skills acquired through leadership roles in the software industry. They are currently pursuing their responsibilities as Head of Operations, overseeing multi-disciplinary teams and driving revenue growth through new service offerings. Previously, Dave held various positions at Capita Software from 2004 to 2024, including Conversions Manager and Business Consultant, where they focused on project delivery and client training. They began their career at South Gloucestershire Council, working as a Revenues Assistant from 1986 to 1998. Dave is a CMI certified manager and has completed a level 5 leadership and management apprenticeship.
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