Jeff Yellen is a seasoned professional in customer success management, currently serving as Senior Manager of Customer Success at MRI Software since April 2014. In this role, Jeff leads a Client Success Team focused on strategic clients, successfully enhancing client engagement metrics and implementing best practices. Prior experience includes roles at Huntington National Bank as a Personal Banker and various positions at Bank of America, including Mortgage Underwriter and Senior Credit Analyst, where Jeff developed skills in risk assessment and financial solutions. Jeff's early career featured management positions in the restaurant industry, demonstrating strong operational and customer service capabilities. Jeff holds a Bachelor of Science in Accounting from Case Western Reserve University.
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