Jennifer Carter is currently a Client Relationship Manager at MRI Software, where they apply their extensive experience in customer experience roles to foster strong client relationships. Previously, they served in various positions including National Account Services Coordinator at ResidentCheck and Account Manager at RealPage, Inc., where they focused on improving customer satisfaction and coordinating training efforts. Jennifer has also worked at Microsoft, where they were involved in developing and conducting training programs for new hires and existing employees. Their background includes substantial expertise in managing escalated client issues and collaborating with both internal teams and executive stakeholders.
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