Melissa Wessels is a senior leader in client experience and operations, currently serving as the Director of Global Professional Services at MRI Software, where they focus on delivering high-quality SaaS implementations and enhancing client success strategies. Previously, Melissa held various leadership roles in financial services, including positions at Sanlam and Old Mutual South Africa, managing operations, client servicing, and strategic initiatives. Their educational background includes multiple postgraduate degrees in business administration and management, complemented by specialized programs in leadership. Driven by a passion for mentoring and developing high-performing teams, Melissa continues to shape client strategies and drive transformation across industries.
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