Michael McCormack

Michael McCormack is a seasoned professional with extensive experience in client services and technical support. Currently serving as a Client Services Specialist at MRI Software since September 2018, Michael has previously worked as an Implementation Specialist at Heartland Payroll Solutions, where responsibilities included building payroll accounts compliant with various regulations and ensuring smooth transitions for clients. Michael's background also includes a tenure as a Technical Support Supervisor at Verizon Connect, where leadership resulted in a significant increase in call handling without additional staffing. Earlier positions with Sears Holdings Corporation involved supervisory roles and customer engagement, while an Assistant Store Manager role at GameStop contributed to notable sales growth. Michael holds an Associate's degree in Digital Video and Film Making from Cuyahoga Community College.