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Samuel Bregar

North American Help Desk Team Lead

Samuel Bregar has a strong background in IT support and services, currently serving as the North American Help Desk Team Lead and Senior Help Desk Technician IV at MRI Software since May 2020. In this role, Samuel acts as a liaison between the help desk and other departments while utilizing Microsoft Azure for user and device management. Previous experience includes providing extensive support to over 2000 employees as a Help Desk Analyst III and managing IT onboarding for over 300 new employees. Before MRI Software, Samuel worked as a Student IT Assistant and PC Network Technician Intern at Cuyahoga Community College, where skills in IT collaboration and hardware setup were developed. Samuel holds an Associate's Degree in Computer Networking Hardware from Cuyahoga Community College.

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