Stacy Jones is a dedicated IT professional with extensive experience in cloud operations management and IT service delivery. Currently serving as the IT Cloud Operations Manager at MRI Software, Stacy leads initiatives to enhance operational excellence across hybrid cloud environments. Previously, Stacy held significant roles at Visa, Cliffs Natural Resources, and Cleveland-Cliffs, where they focused on process improvements, vendor management, and the integration of cloud services. With a strong background in ITIL best practices and a commitment to client satisfaction, Stacy has consistently driven projects that exceed service level agreements. Stacy graduated from The University of Akron in 1987.
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