John Riley

John Riley is the Chief Strategy Officer (CSO) at MRM UK, where they lead strategy initiatives to create innovative customer experiences. Previously, they served as the Head of Strategy at Hugo & Cat, focusing on customer-centric business solutions. John began their career as an Analyst at Lippincott, supporting brand strategy development for notable clients. They held various roles in strategy and engagement management at Prophet and Cognizant, and contributed to key political and research projects early in their career. John earned a BA in Political Science from Yale University, complemented by a study abroad at Goldsmiths College, University of London.