Marta Strickland

Marta Strickland is a seasoned professional in customer experience strategy and design with significant expertise gained over two decades. Currently serving as SVP Director of Customer Experience Strategy & Design at MRM//McCann since September 2012, Strickland leads initiatives for diverse clients, including creating foundational strategies and processes for General Motors' CX Practice. Previous roles include Sr. Experience Strategist at Team Detroit for Ford Motor Company, Innovation Director at MRM Worldwide, and Manager of Strategy at Organic, where Strickland focused on emerging trends, technology integration, and user experience. An educational background in Film and Interactive Multimedia was obtained from Columbia College Chicago.