Rick Iorio currently serves as Associate Director of CX Strategy at MRM, a position held since May 2019, where contributions to LAB313 and mentoring colleagues are a focus, alongside thought leadership in strategy management and complex problem-solving. Previous roles include Digital Strategist at Power and Digital Marketing Strategist at Redstitch, LLC, where strategic planning and collaboration with cross-functional teams were key responsibilities. Early experience encompasses freelance videography, content marketing for real estate, and reporting internships, complemented by a Bachelor of Arts in Journalism and Social & Cultural Anthropology from Indiana University Bloomington.
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