Lower your staffing costs, not your dreams!

If you’re a growing business, you’re likely bearing the brunt of the staffing shortages. You’re trapped in a quandary: you can’t afford to match the exorbitant salary demands of office workers, but you need to hire to operate and expand. 
We believe that South Africa is the ideal place to hire virtual employees due to the combination of three factors: a high unemployment rate, high tertiary education levels, and superior native spoken and written English communication skills.
However, for virtual remote staffing to be worthwhile, and sustainable, you need on-the-ground management and robust oversight. Without that, your remote staff ends up being more headache than they’re worth. That’s why we’re not a broker or recruitment company outsourcing solution. We’re your complete remote back office, where employees become integral, reliable members of your team, helping you carry out your operational needs at the highest level.
Our unique value is built on two core pillars:
● Who we hire. We don’t match you up with existing agents. Instead, we recruit exclusively for your job, ensuring your employees have the ideal skills and experience.
We use a rigorous multi-step screening and filtering process that includes in-person interviews, skills tests, and aptitude assessments. And, once
we’ve shortlisted the top candidates, you hold interviews.
You always have the final say in who joins your team.
How we manage.
We’re not only dedicated to recruiting the top talent for your needs. We’re just as dedicated to strong oversight to ensure they’re meeting targets and achieving their goals.
All our staff work from our central office, under the keen supervision of our astute management team that ensures they’re hitting their KPIs at the standards you require.
You get the flexibility to grow your business as fast as you need, without any of the exorbitant payroll costs & management hassles that you’d encounter if you hired locally.

MSA Outsourcing Solutions

Aryeh Munk

This department focuses on assisting customers with inquiries, resolving issues, and providing information related to products and services.

Customer Support

This department provides essential support functions, including coordination and administration of various operational activities.

Administrative Services

This department manages the intake process and ensures compliance with relevant regulations and standards.

Intake and Compliance

This department provides administrative support and assistance through virtual platforms to enhance productivity and streamline operations.

Virtual Assistance

This department manages financial transactions, oversees budgeting, and ensures accurate bookkeeping.

Finance Department

This department oversees strategic direction and decision-making within the organization.

MSA Outsourcing Solutions

Org chart

Teams

Customer Support

Administrative Services

Intake and Compliance

Virtual Assistance

Finance Department

Leadership

Offices

MSA Outsourcing Solutions

Org chart

Teams

Customer Support

Administrative Services

Intake and Compliance

Virtual Assistance

Finance Department

Leadership

Offices

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