Mark Jones is a seasoned IT professional with extensive experience in various technical roles. Currently serving as a Senior Information Technology Engineer at MSA - The Safety Company since April 2018, Mark has a strong background that includes positions as a NOC/SOC Engineer at Eduserv and a Senior Support Analyst at SciSys. Mark's career began as a Helpdesk Analyst at GWR and included a temporary role as a Support Analyst at Cendant. Mark's expertise encompasses supporting business operations through incident management, problem resolution, and infrastructure changes, contributing significantly to both second and third line support initiatives. Mark completed education at Dorcan School from 1987 to 1992.
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