Sarah Benjamin is a seasoned consultant and director focused on fostering systemic change within service organizations. With experience spanning over two decades, they currently serve as a Vanguard Consultant and Director at Vanguard New Zealand Ltd, where they utilize the Vanguard Method to promote sustainable improvement and enhance customer service. Previously, they held roles at the Ministry of Social Development as a Better Every Day Associate and Director of System Improvement. Sarah began their career as a Senior Account Manager at I.D Experiential Marketing Agency before shifting to consulting in 2002. They are also pursuing a Bachelor of Arts in Theatre/Theatre Arts Management at the University of Exeter.
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