Michael Rubinger

Head CX Strategy Banking

Michael Rubinger is a digital professional with over 14 years of experience in creating efficient cross-functional teams and agile processes. They held key positions at AXA Konzern AG, where they managed the online business and established a User Experience Unit to enhance digital customer journeys. Michael also worked at Planetactive GmbH and BMZ+more, focusing on online communication projects and e-business strategies for major brands. Currently, they serve as Head CX Strategy Banking at msg for banking ag, continuing to drive AI transformation and user-centric sales journeys.

Location

Cologne, Germany

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