MSG91, a Global Cloud Communication platform strives to helpDevelopers to seamlessly add communication to your software through communication APIs (SMS, Email, Voice, RCS, Whatsapp, +channels) and ready-to-use solutions (SendOTP, Communication Flow, HELLO) Businesses to enhance your client interaction by empowering your communication throughaligned channels that present a single face to the customer.Founded in 2010, MSG91 over the years has built a robust product portfolio of communication services over a broad set of APIs, all available in off-the-shelf modules. They thrive on innovation and ease-of-use by constantly upgrading services and features to their core offerings making MSG91 one of the most feature-rich CPaaS platforms.A new achievement in itself, SendOTP 2.0 is a dedicated mobile verification platform that offers invisible OTP verification. It is designed to enhance user verification security and speed by adding a more secure channel.HELLO is a powerful contact center suite for messaging with inbuilt customization and customer segmentation that empowers you to run automated campaign by getting a better understanding of your customer activities and accordingly deliver relevant information.Communication FLOW gives you power to send Email, SMS, RCS with your required condition etc. Example: Airline company alerts a passenger that the flight has been delayed and if the user doesn't respond in 1 hour, voice call is triggered automatically. It is ideal for building specific communication workflows as per your business requirement.

Information Technology

Internet

Messaging & Communication

Mobile

MSG91

Chinmay Daga

Vipin Sharma

Rahul Verma

Prakriti Devnah

Hardik Menghani

Ravi Dangi

Jay Panjwani

Rupesh Choudhary

This department is responsible for driving revenue growth through customer acquisition and relationship management.

Sales Department

This department provides assistance and solutions to technical issues faced by customers.

Technical Support

The Customer Relations and Support team at MSG91 is dedicated to enhancing client interactions and ensuring seamless communication through various channels, such as SMS, Email, Voice, and more. This team addresses customer inquiries, resolves issues, and provides guidance on utilizing MSG91’s diverse portfolio of communication services. They also collaborate closely with clients to understand their needs, offer tailored solutions, and ensure a high level of customer satisfaction through exceptional support and relationship management.

Customer Relations and Support

This department oversees engineering projects and coordinates the efforts of engineering professionals to ensure successful project delivery.

Engineering Management

This department focuses on designing, building, and maintaining software applications and systems.

MSG91

Org chart

Teams

Sales Department

Technical Support

Customer Relations and Support

Engineering Management

Software Development

Offices

MSG91

Org chart

Teams

Sales Department

Technical Support

Customer Relations and Support

Engineering Management

Software Development

Offices

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