Susan M. has extensive experience in community management, business ownership, and real estate investment. Since June 2013, Susan has served as a Community Manager at MSI, LLC - MSI HOA, Colorado's largest HOA management company, where the focus is on providing essential information and support to Boards of Directors for efficient governance of community associations. Prior to this role, Susan was the owner of Mother Lode Properties, Inc., overseeing multiple IHOP locations and collaborating closely with franchisor teams to ensure business success. Earlier work includes significant experience in real estate, managing rental properties, and coordinating custom build-outs in luxury condominiums. Susan holds a B.A. in French and Studio Art from Connecticut College and a High School Diploma from Escola Americana do Rio de Janeiro.
MSI,LLC - MSI HOA
MSI, LLC (MSIHOA) has an experienced team of management specialists dedicated to serving the needs of homeowners’ associations in communities across Colorado’s Front Range. MSIHOA’s Broomfield, Colorado, office fulfills all accounting and administrative duties, while experienced professionals frequently visit condominium, single-family home, commercial, and townhome communities, undertaking inspections, contract work evaluations, and liaison duties. The range of “firsthand” services that MSIHOA provides extends well beyond accounting, record keeping, budgeting, and maintaining association compliance with relevant laws and regulations. MSI, LLC’s management specialists guide association rule and covenant enforcement programs, follow up on delinquencies, and oversee design review programs.