Margiel J.

Margiel J. is an experienced Information Technology Operations Analyst at MSM Technology, responsible for the 24x7 monitoring and management of network, storage, server, and application events and incidents. Previous roles include serving as a Security Executive Coordinator at the Naval Oceanographic Office, where office efficiency improved by 30%, and a Logistics Specialist at The Home Depot, managing customer inquiries and product demonstrations. Margiel also worked as an Information Technology Help Desk Analyst at Amentum, achieving a 90% first-call resolution rate, and as a ServiceNow System Administrator at Leidos, contributing to workflow development and user account management. Educational credentials include an Associate of Arts and Sciences in Business Administration and Management from Pearl River Community College and further studies at Hinds Community College.