MSP Process
Greg Celmainis possesses extensive experience in sales, operational management, and business development across various industries. Currently serving as the COO and Vice President of Corporate Development at MSP Process, Greg has also held the position of President and Owner at GRC Technology Management Inc. since July 2000, where expertise in financial and operational management has been demonstrated, especially in start-up environments. Notable achievements include marketing and selling Giftworks Boutique Ltd., serving as Managing Director at Top Down Ventures, and providing operational guidance as President of North Shore Neighbourhood House. Greg's background also includes leadership roles at companies such as Dermal Laser Centres and Lite Access Technologies, complemented by a Bachelor of Applied Science in Computer Engineering from The University of British Columbia and various management training programs.
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MSP Process
MSP Process elevates your service delivery with PSA-integrated verification, communication and automation tools where all client interactions are logged. Using SMS, Chat, email, phone, and push-notification channels, MSPP uses the client-preferred communication medium for end-user and tech verification for Zero-Trust Policy, rapid ticket creation and response, and ticketing and scheduling automation. Mobile technician and end-user apps let you communicate with all parties in a seamless and secure fully integrated Manage environment. We fully support integrations with Autotask, Kaseya BMS, Syncro and Halo! Our ConnectWise and Autotask Integrations feature a native Pod/Insight to perform all communications, ticketing and verification. #psa #msp #verification #zero-trust #SMS #MMS #zerotrust #vishing #socialengineering #servicedesk #helpdesk #automation