Amy Workman has extensive experience at MTM, Inc., starting in 2011 as a Customer Service Representative and progressing through various roles, including Quality Support Coach and multiple positions focused on training and quality assurance. Since June 2014, Amy has served as a Training Designer, Human Resources Analyst, Supervisor of Quality and Compliance, and Team Lead for Quality Satisfaction, showcasing a strong background in customer service evaluation and training design aimed at improving protocol and procedure quality.
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