Olivia Alford

Olivia Alford, CSPO, currently serves as a Product Owner/Business Analyst at MTM, Inc. since October 2023, following a tenure as Product Owner at Virtusa from July 2022 to October 2023, where responsibilities included driving product vision and representing business interests in an Agile Scrum team. Prior experience includes a role at Anthem, Inc. from October 2020 to July 2022, where Olivia led a team of Grievance and Appeals Analysts, providing expertise and support in compliance with CMS regulations. Earlier positions include Account Administrator, Leasing Professional, and Marketing Assistant at Capstone Real Estate Investments from October 2017 to September 2020. Olivia holds a Bachelor of Science in Psychology from Florida State University, earned between 2017 and 2020, and graduated from Palm Harbor University High School in 2017.