Jonathan Robertson is a Certified Quality Management System Auditor with a Bachelor's Degree in Business Administration. Currently, they manage the Operations team in the Shared Services Centre, supporting users in 20 countries and ensuring the transactional platform maximizes efficiency in hotel trading and destination management processes. Previously, they focused on optimizing revenue processes and performance through the design and implementation of revenue management modules and reporting tools. Jonathan has also led a team providing analytical support to the CEO and Commercial and Product teams. Earlier roles included project management related to operational process optimization and quality management system consulting across various industries.
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