Stepheny B. is a seasoned professional in customer success and client management with extensive experience across various industries. Currently serving as Senior Manager of Customer Success Operations at Muck Rack since May 2022, Stepheny previously held positions such as Customer Success Operations Manager and Senior Customer Success Manager-Enterprise at Phenom, and Manager of Customer Success at Wonderlic. Additionally, a strong background includes roles at Caliper, Pennsylvania MENTOR, and Human Resources International, where Stepheny developed expertise in client relationship management, talent acquisition, and strategic communication. Educationally, Stepheny holds a Bachelor of Science degree in Sport & Recreation Management from Temple University's School of Sport, Tourism and Hospitality Management.
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