Muck Rack’s Public Relations Management (PRM) platform enables PR teams to work together to find the right journalists for their stories, send customized pitches, build meaningful relationships with the media, monitor news and quantify their impact.

Software

Muck Rack

Muck Rack's headquarters in Miami, FL, United States

This department provides assistance and solutions to customers, ensuring their needs and inquiries are addressed effectively.

Customer Support

The Sales and Customer Success team at Muck Rack is responsible for driving revenue growth through new business development and strategic account management. They engage with potential clients to demonstrate the value of the PRM platform, while also ensuring existing customers achieve their objectives and derive maximum value from the service, fostering long-term relationships and enhancing customer satisfaction. This team plays a crucial role in identifying market opportunities, closing sales, and maintaining client success to support the company’s overall mission.

Sales and Customer Success

This department focuses on ensuring customer satisfaction and success through effective management of customer relationships and service delivery.

Customer Success Management

This department focuses on designing, developing, and maintaining software applications across various platforms.

Software Development

This department focuses on generating leads and qualifying prospects to support the sales process.

Sales Development

This department focuses on driving sales through various account management and executive roles to engage customers and grow revenue.

Sales Engagement

The Product Management and Design team at Muck Rack focuses on developing and enhancing the Public Relations Management platform by driving the product vision, strategy, and user experience design. This collaborative team of product managers and designers conducts user research, prioritizes feature development, and ensures a seamless interface that empowers PR teams to effectively connect with journalists and measure their impact in the media landscape.

People (5)

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Other teams

Sales and Customer Success

Customer Success Management

Software Development

Sales Development

Sales Engagement

Product Management and Design