Rizwan Hashmi

Rizwan Hashmi is a Service Desk Manager at MUFG Bank Ltd. in Canada, with over 10 years of experience in IT Service Management across various industries, including BFSI, airlines, and education. They have demonstrated strong leadership skills and a hands-on approach to planning, designing, and implementing IT service desk operations. Rizwan has successfully managed IT projects and core service desk functions and has received multiple awards for exceptional performance and support during challenging circumstances. They hold a Master of Business Administration (MBA) in Information Technology from Preston Institute of Management Science and Technology.