Susana Lapi is currently the EMEA People Risk and Controls Manager at MUFG, a position held since 2024. Previously, they served as the Transformation Design Lead at HSBC in 2023, where they designed the end-to-end recruitment process and led experience workshops with 300 colleagues globally. Prior to that, Susana was the Global Vetting Manager at HSBC, focusing on policy creation and risk management. They earned a Bachelor's degree in Modern Languages, specializing in Spanish and French, from the University of Westminster from 2006 to 2010.
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