Lyall Johnson

Lyall Johnson is a Senior Customer Operations Manager at Mukuru, where they lead AI customer service integration and oversee various departments to enhance automation and efficiency. With a solid background in customer support, Lyall previously held roles at Mukuru as a Tier 2 Customer Support Manager and at Yola.com as a Customer Support Manager. They began their career in customer support at Izinga Access and Carphone Warehouse, eventually transitioning to teaching computer literacy at Zerilda Park Primary School. Lyall's educational journey includes ongoing studies at Heathfield High School.