Danny Walsh

Customer Service Manager

Danny Walsh is an experienced customer service and operations manager with a strong background in client relationship management and team leadership. Currently serving as Customer Service Manager at MCC Label since September 2022, Danny focuses on customer journey and experience management, project design, and team strategy delivery. Previously, Danny held various managerial roles at Harper Collins Supply Chain and HarperCollins Publishers, overseeing multi-team management, customer service optimization, and supply chain management. Experience also includes a senior consultant role at fäm Properties Dubai and operations management at Sinclair Barr News, showcasing a consistent track record of improving business processes and client satisfaction. Danny holds a degree in Business Leisure Management from the University of West Scotland.

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