Aliana M.

Aliana M. possesses a diverse background in customer relationship management and sales, with significant experience in the after-sales and operations sectors. At Multi-Impact since May 2017, Aliana M. has held various roles, including Gestionnaire experte Opération Après-Vente, where responsibilities included managing new memberships and validating pricing for minor pathologies. Prior experience includes providing customer support for DHL Express at CCA International, where Aliana M. handled client inquiries and resolved shipping disputes, and working at Orange Business Services as a customer advisor for business clients. Earlier roles at CANAL+ Group and Citroën involved client portfolio management and sales. Aliana M. holds a Licence de droit in Law from Université de Reims Champagne-Ardenne.