Glauce Nobre is a hybrid professional with over 10 years of experience in Customer Experience (CX), Customer Success (CS), Operations, and Commercial Strategy. Currently serving as a master business development consultant at MULTILOG, Glauce has a proven track record in implementing customer service excellence and utilizing digital platforms like Salesforce and Zendesk. Previously, they held leadership roles focusing on optimizing customer journeys, driving operational efficiency, and establishing key performance indicators across various organizations. Glauce holds multiple degrees, including an MBA in Project Management and a Bachelor's in Business Administration.
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