Renata Vianna

Renata Vianna has extensive experience in customer experience (CX) and operations, having held positions at various notable companies. Renata worked as an Analista de CX at Gringo and served as Coordenadora de Operações e CX / B2B - B2C and Supervisora de operação e atendimento at Multiplan Empreendimentos S.A. Previous roles at Delivery Center included Senior Customer Relationship Analyst, overseeing internal and external customer interactions to ensure optimal client experiences. Additionally, Renata worked as a Shopper at Rappi and gained valuable experience in the arts as an actress over a 17-year period, participating in various theater productions and TV shows. Renata holds a Bachelor's degree in Administration from Estácio and a degree in Acting from ETLA - Escola de Teatro Leonardo Alves.