Lauren Smail is a Lead Product Researcher and Strategist at Multiplayer, specializing in UX/UI, data science, and user research. Previously, Lauren worked as a UX Researcher at Kinaxis, leading numerous end-to-end research projects that influenced product strategy and design decisions. Lauren's extensive academic background includes a PhD in Psychology from McMaster University, where they also completed their Master's degree. They have a strong foundation in quantitative and qualitative methods, user-centered design, and various research tools.
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