Tirtho C.

Tirtho C. is an aspiring product manager and current Senior Customer Reliability Engineer with extensive experience in customer support and engineering. They began their career as a Process Developer at Genpact, focusing on multilingual content moderation, before advancing to Amazon as a Transaction Risk Investigator. Tirtho further honed their skills as a Support Engineer II at Compass, where they troubleshot and documented complex issues, and later took on a role as Listing Support Engineer II. In their current position at Multiplier, Tirtho leads initiatives to improve system reliability and ensure seamless customer experiences, all while emphasizing data-driven decision-making. They hold a Bachelor of Technology in Electronics and Communication Engineering from Gauhati University.