JP Fleuret

Head Of Operations at Multiply

JP Fleuret has a diverse work experience in the retail and financial sectors. Starting in 2004, they worked as a Dispensing Optician at Krys opticiens and later at 4 Z'yeux. From 2006 to 2008, they joined Specsavers as a Dispensing Optician. They then moved to Eyesite Opticians, where they first served as a Dispensing Manager and later as a Practice Manager, overseeing a team of Optometrists, dispensers, and receptionists. In 2013, Fleuret worked as a Locum Dispensing Optician before joining Leightons Opticians as a Branch Manager. At Specsavers, they served as a Dispensing Manager from 2015 to 2017 before becoming a General Store Manager until 2021. Their most recent role was at Multiply, where they started in 2021 as a Customer and Business Operations Executive and later became a Business Operations Manager, responsible for improving customer operations, reducing inbound ticket volume and response time, and managing external partnerships.

JP Fleuret's education history is as follows:

- From 2002 to 2004, JP Fleuret attended Fizeau and obtained a Brevet de technicien superieur in Optics and business management.

- From 1998 to 2002, JP Fleuret attended Lycee Robert De Mortain and obtained a Baccalaureat in Social Economy.

Additionally, JP Fleuret obtained several certifications, including "Foundations of Project Management" from Coursera in September 2022, "Excel 2016 Essential Training," "Excel 2019 Essential Training," "Excel: Lookup Functions in Depth," "Learning Excel: Data Analysis," "Cybersecurity Awareness: Building Your Cybersecurity Vocabulary," "Avoiding Common Pitfalls in Customer Success Management," "Business Fundamentals for Customer Success Managers," "Customer Experience: Journey Mapping," "Customer Success Management Fundamentals," "Engagement Evaluation Best Practices for Customer Success Management," "Learning Salesforce," and "Sales: Customer Success" from LinkedIn in various months of 2020 and 2021. JP Fleuret also obtained a BTS Opticien Lunetier, but the institution is not provided. The BTS Opticien Lunetier was obtained in July 2004.

Links

Previous companies

Specsavers logo

Timeline

  • Head Of Operations

    May 1, 2024 - present

  • Business Operations Manager

    June, 2022

  • Customer and Business Operations Executive

    April, 2021