Dana Herrera

Dana Herrera is a Customer Support Representative at Mural since April 2024, following a role as Customer Support Manager at FraudKeeper from December 2023 to April 2024. Previously, Dana served as a QA Analyst at MURAL from January 2022 to June 2023, where responsibilities included acting as a liaison between Customer Support and Developer teams, investigating and documenting bugs reported by users. Dana's career began in the insurance sector, with roles at Swiss Medical Group as Suscriptora and National Brokers in administration of bonds and guarantees. Earlier professional experience also includes a position at Prudencia Compañia Argentina de seguros generales SA. Dana is currently pursuing a Licenciatura en Sistemas at Universidad Nacional de Quilmes, expected to complete in November 2028, with previous education at Universidad Tecnológica Nacional and Escuela de Aeronavegantes.