Pat Ukkeedech

Pat Ukkeedech's work experience includes:

- Senior Customer Success Manager at MURAL (2022 - present): responsible for ensuring organizations receive maximum value from their investment in visual collaboration. Acts as a single point of contact and voice within MURAL.

- Customer Success Consultant at Total Synergy (2021 - 2022): focused on helping architecture, engineering, and construction design professionals deliver projects and improve business efficiency using in-house project management software.

- Senior Customer Success Manager at Diligent Corporation (2019 - 2021): entrusted with managing strategic clients with complex requirements, providing peer mentoring and leadership in process change. Also a Customer Success Manager responsible for welfare and governance development of over 100 clients.

- Portfolio Manager - Client Projects and Technical Specialist - Graduate at IBM (2016 - 2019): managed the IBM engagement experience for key accounts, supporting clients throughout project lifecycles. Operated the Project Management Office for government accounts, overseeing project authorization, compliance, and contractual deliverables. Recognized for notable contributions with Manager's Choice awards.

- I.T. Infrastructures Analyst at Macquarie Telecom Group (2014 - 2016): delivered technical support and led process improvement initiatives in hardware, software, mobile device management, and managed hosting.

- ITAS Professional Tutor (Part-Time) at UTS: University of Technology, Sydney (2014 - 2015): assisted Indigenous students in developing management, practical, analysis, research, and academic writing skills in the Information Technology faculty. Specialized in IT theory, case studies, and business solution design.

Pat Ukkeedech attended the University of Technology Sydney from 2011 to 2014. During this time, they pursued a Bachelor of Business and a Bachelor of Science in Information Technology. Pat's major in their Bachelor of Business was International Business, while their major in the Bachelor of Science was Business Information Systems.