Taylor Pershing

Taylor Pershing currently serves as a Senior Customer Success Manager at Mural, managing a ~$5M enterprise account portfolio and overseeing customer success plans to facilitate digital collaboration transformation. With extensive experience in customer success and account management, Taylor has previously held positions at Springbot as Key Account & Project Manager and at Gather Technologies as Senior Training Manager for Enterprise Accounts. Taylor began a career in client support and training with CaseMetrix and has held various roles in customer service and event management. An educational background in English Language and Literature includes degrees from Emory University and the University of Edinburgh.