illumend is the next evolution of insurance compliance — a native AI platform built on more than a decade of industry expertise from the team behind myCOI. Our mission is simple: make compliance clear, fast, and reliable for everyone involved.

Meet Lumie, your AI-powered guide who walks you through the maze of insurance compliance. Lumie reads contracts, verifies coverage, and explains requirements in plain language anyone can understand. Built for people who aren’t insurance experts, Lumie keeps every third-party partner on track without the chaos of email chains or spreadsheets. What once took days or weeks now happens in minutes. With a spark of intelligence and empathy, Lumie turns compliance from a chore into something surprisingly simple.

illumend gives teams a new level of visibility into risk, spotting coverage gaps before they become claims, uncovering trends across partners, and surfacing insights that strengthen protection and trust. Lumie’s AI precision makes compliance faster, more accurate, and more visible than ever before, helping teams verify coverage in minutes and maintain confidence at scale.

When risk is visible and compliance is under control, partnerships accelerate and growth follows.

That’s insurance compliance at the speed of Lumie. ✨

myCOI

Cameron Mahoney

This department oversees adherence to legal and regulatory standards within the organization.

Compliance Management

This department focuses on creating and maintaining software applications and systems.

Software Development

This department focuses on ensuring customer satisfaction and fostering long-term relationships through proactive support and guidance.

Customer Success

This department manages and oversees the operational aspects of cloud services and infrastructure.

Cloud Operations

This department handles inquiries and support related to insurance services for customers.

Customer Care

This department focuses on coordinating and overseeing the implementation of strategies and projects to ensure successful execution.

myCOI

Org chart

Teams

Compliance Management

Software Development

Customer Success

Cloud Operations

Customer Care

Implementation Services

Offices

myCOI

Org chart

Teams

Compliance Management

Software Development

Customer Success

Cloud Operations

Customer Care

Implementation Services

Offices

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