Rahul Jain

Rahul Jain is a Director at MYCOM OSI, where they lead end-to-end implementation and delivery of service assurance solutions for top-tier communications service providers globally. With over 18 years of experience in the telecom industry, they specialize in performance and fault management, digital service quality management, and enhancing customer experience. Rahul has a proven track record of managing cross-functional teams and overseeing operational risk and vendor management. They hold Prince2 Practitioner and ITIL certifications, and are skilled in agile methodologies and project management, fostering collaboration and innovation within their teams. Rahul's commitment to delivering high-quality solutions and navigating complex challenges positions them as a valuable asset for any project.