Tim T. has extensive experience in customer operations and contact centre management, currently serving as Customer Operations Manager at MYER since March 2018. Tim is responsible for strategic and operational delivery at the Myer Experience Centre, overseeing customer care across various platforms. Prior to this role, Tim held multiple positions at Salmat from November 2008 to August 2017, including Senior Contact Centre Manager, where the focus was on maintaining consistent customer experiences across brands. Tim has a solid educational background with degrees from the University of Melbourne, ANZIIF, and Xavier College, along with a Diploma of Management from Salmat.
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