Vikram K.

Vikram K. is an experienced professional in customer experience and operations, currently serving as the Senior Director of Customer Experience, Trust & Safety, Customer Service, and Product Quality at Myntra since November 2023. Prior to this role, Vikram worked at Amazon as General Manager from April 2018 to July 2023, and held the position of Chief Operations Officer at Needs Supermarket Chain from March 2017 to April 2018. Vikram also served as Vice President of Operations at Genpact from July 2000 to December 2016, where leadership responsibilities included global operations. The career began at The Indian Hotels Company Limited (IHCL) as a Duty Manager from March 1997 to June 2000. Vikram holds a Bachelor of Hotel Management from Welcomgroup Graduate School of Hotel Administration, Manipal, earned between May 1994 and May 1997.