Viktor Penchev is a dedicated Metrics & QA Team Lead at myPOS, currently focused on enhancing quality metrics and team performance. With a background in various roles including Gaming Support Agent and Customer Service Executive, Viktor has developed strong problem-solving skills and a keen attention to detail. Previously, Viktor served as a QA Team Lead at Ucha.se and has experience in payments and account servicing at KBC Shared Services. Viktor holds a Bachelor's degree in Social Management from the Technical University of Varna, and consistently seeks opportunities for professional growth and skill enhancement.
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