Carlo Pasco is a seasoned professional in technical support management with extensive experience in leading teams and enhancing enterprise management software solutions. Currently serving as Senior Technical Support Manager at N-able since July 2021, Carlo previously held the role of Technical Support Manager at SolarWinds and has a long tenure at [24]7, where responsibilities included managing team performance and developing organizational strategies. Prior experience includes leadership roles at SYNNEX - Concentrix Corp., managing a large team of Senior Technical Support Specialists focused on advanced networking devices. Carlo holds a Bachelor of Science in Electronics and Communications Engineering from City College of Manila and is also a Cisco Certified Network Associate.
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