Daniel McLean is an experienced customer service professional with a strong background in managing teams and developing effective service strategies. Currently serving as a Customer Service Manager at N26 since January 2019, Daniel oversees senior customer service specialists in the Spanish and Italian markets and has been instrumental in implementing global quality assurance processes. Previous roles include leading a team at Booking.com, where Daniel ensured delivery of exceptional customer service, and working as a Service Manager at Wall Street English Deutschland, overseeing operations and staff development in an English language school. Daniel also has experience as an English teacher and a background in physical education, having earned a Bachelor’s degree from Deakin University.
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