Jana E. possesses a diverse background in customer service, marketing, and communications with extensive experience in various roles within prominent companies. Currently serving as a Subject Matter Expert and Social Media Support at N26 Group since September 2019, Jana has also held positions such as Junior Reservation & Sales Agent at FTI Group and Customer Service Consultant at Lufthansa InTouch. Prior experience includes roles at Booking.com as a Customer Service Executive and Guest Specialist, as well as a Junior Marketing Manager at Caterwings. Jana's earlier career includes customer service and sales roles at VIAFON GmbH and media consulting at BVZ Anzeigenzeitungen GmbH. Educationally, Jana holds a Bachelor of Arts in Media and Communication Management from Macromedia Hochschule für Medien und Kommunikation, completing the degree in 2019 after earning an Abitur at Gesamtschule Schinkel, Osnabrück.
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