John MacGowan is an experienced technology professional with a strong background in infrastructure engineering, technical account management, and platform development. With a career spanning over a decade, significant contributions include maintaining a 95% client retention rate at Paychex and mitigating licensing costs at Liberty Mutual Insurance through innovative software solutions. John has a track record of creating automation to enhance operational efficiency and client service availability. Currently, John serves as a Platform Developer at N3bula Systems, focusing on fleet deployment and infrastructure maintenance using modern technologies. Educational qualifications include studies at St. John Fisher University, achieving a GPA of 3.33.
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