Urvershi Anand is a ServiceNow Consultant at Nagarro with over 15 years of experience in the IT industry, specializing in the design, implementation, and optimization of IT service management (ITSM) and customer service management (CSM) solutions. They hold multiple certifications, including Certified Scrum Master, CSA, CIS-ITSM, CIS-CSM, CIS-FSM, and ITIL V4 Foundation. Urvershi has worked as a Lead Consultant at Infosys and has a background as an Assistant Consultant at Tata Consultancy Services. They earned a Bachelor of Technology in Computer Science from Shri Ram Murti Smarak College of Engineering & Technology. Urvershi is dedicated to leveraging their expertise to help clients meet their IT and business objectives through innovative solutions.
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