Devin Decastro

Devin Decastro is a skilled Engineering System Administrator at Napoleon since July 2017, responsible for creating and maintaining Parts and Engineering Masters in ERP software, while supporting product development teams during new product launches. Previously, as a Hearth Technical Consultant, Devin collaborated with clients and technicians to provide solutions for fireplace and grill issues, and as a Customer Solutions Grill Technical Consultant, delivered support for troubleshooting and warranty inquiries. Devin also owned Decastro Consulting, focusing on training and recruitment strategies, and held managerial positions at KFC and McDonald's, enhancing operational efficiency and employee training. Devin holds a Licence in Gas Technology from George Brown College and a Business Administration diploma from triOS College.