Nerijus R. is a Senior Manager at Nasdaq, where they lead Global Corporate IT Service Desk operations across multiple international locations. With over 8 years of experience in IT service management, Nerijus has a proven track record in optimizing workflows, driving process improvements, and enhancing customer support metrics. Previously, they served as a Team Lead and IT Support Analyst at Barclays Group Operations Lithuania, where they successfully managed service desk operations and increased first contact resolution rates. Nerijus holds a Bachelor of Arts in Sport and Leisure Management from the University of Brighton.
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