Dave Smith

Next Generation (ngms) Service Delivery Manager at Nasstar Plc

Dave Smith is a proficient IT service delivery and account management professional with extensive experience in client engagement and relationship management. Since February 2018, Dave has served as the Next Generation Service Delivery Manager at Nasstar, where responsibilities include overseeing service success, customer retention, and implementing continuous improvement in alignment with ITIL principles. Prior to this role, Dave held positions at Blue Chip Data Systems as an Account Manager and SME Account Manager, focusing on aligning customer needs with IT services to enhance business growth. Early career experience includes roles as an Internal Account Manager and Support Engineer at React Innovative Solutions, along with a foundation as a Junior Engineer at React Technologies. Education was completed at Queen Elizabeth School between 2006 and 2010.

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