Ingrid Marshall is an experienced Service Delivery Manager with a strong background in managing operations and customer engagement in the technology sector. Currently serving as Service Delivery Manager at Natilik since April 2021, Ingrid previously held similar roles at Kinly and Dimension Data UKI, where responsibilities included incident management, service improvement, and stakeholder communication across global video network operations. Ingrid's career began at Dimension Data, focusing on incident management and pre-sales support, with early experience in customer service at Cotton & Hamblint Opticians. Ingrid holds a degree in Business Administration from Central University of Technology, Free State.
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